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Fly fishing isn't a new concept. Branding an organization
or service isn't new either. But mixing the two--fly-fishing
and business branding on location, in the wilderness is
a fresh concept that is fueling what its' Largo, Florida
creator hopes will be an emerging trend to conduct executive
business planning retreats at fly fishing locations.
Former VP of Martin Advertising, and Fortune 500 Advertising
and Marketing Communications Director for Progress Energy
Corporation, D. Wendal Attig is an author, professional
speaker and executive business coach.
For almost ten years as America's Brand Positioning Coach,
he has worked with organizations who value and want to
enhance customer loyalty. With the emerging trends aimed
at leveraging the customer experience, his Think
Like The Fish!, presentation showcases the
latest trends, tactics and practical case examples of
how to do it effectively and delivers a world-class fly
fishing experience, too.
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The presentations and workshop sessions are designed
to help senior staff see the importance of the consumer
experience associated with their business and keys in
on the trend of creating and managing this experience
to increase customer preference and loyalty. "Experiential
Branding" as it's called, involves creating customer
experiences that considers sensory perceptions that enhance
the value of the consumer encounter with a particular
business.
The presentation offers executives a chance to see the
parallels between the behaviors of customers and that
of fish, with the promise that learning to "Think
Like The Fish." (customers) will enhance brand
loyalty and ROI.
At the same time, these executives are learning the best
of fly fishing from on-location guides and instructors
which not only offers many of them an opportunity to experience
fly fishing for the first time, but spawns creative thinking
and reinforces the experiential branding concepts.
The interactive presentation, designed to involve many
members of the group and share examples from many
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different industries, was originally designed at the
request of Sizzling Platter, a multi-franchise restaurant
operator headquartered in Salt Lake City, Utah.
The organization's 40 member general management team
completed a fly-fishing / strategic planning conference
in the Wasatch-Cache National Forest on northern Utah's
famous Green River. Sizzling Platter's President, Robert
A. Kimsey says, " Our management team voted this
years session as the best yet
.in spite of
the rain and the roughing it. They felt that being
in a comfort challenged environment brought
them closer together in a shared experience. Food for
thought."
"I have used many metaphors to communicate with
groups, but fly fishing is the absolute best when it comes
to branding, marketing and putting human behavior into
memorable perspective." "The groups have fun
with it as they learn how to adjust and create customer
experiences that build brand loyalty," says Attig.
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