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If your speaker
truly is a valuable resource...
and you've gone to all this trouble to get him/ her ready
to do a proper job for you, then perhaps there are several
ways to utilize the speakers' resources on the day of
his/her appearance. In 20+ years of speaking before more
than 2,000 audiences I've encountered most all of the
difficulties that a speaker can encounter. I've been spared
a few disasters like having audience members pass away
during my presentation, but overall I would say I've met
most of the challenges.
Through my contacts with a lot of very wise meeting planners,
audience members and other speakers, I've identified some
of the best strategies for eliminating the problems and/or
dealing with them as they arise. A description of them
follows.
Just How Much
Can a Speaker Do?
A meeting planner asked me sometime ago if I could do
five presentations on one day and three more the following
day, all presentations before different audiences, but
on exactly the same subject. When I started my speaking
career I would have answered eagerly, "Yes!," but wisdom
and experience have taught me differently.
What a speaker does in front of an audience requires
just about as much energy within a one hour time frame,
as a typical eight hour day working in an office. With
that in mind there aren't many quality performances possible
from one speaker in a given day. I've found that for me,
even though I have a rather high energy level, I'm only
good for about three separate presentations per day. It's
interesting to me that a speech presentation is similar
in many ways to jet travel. The airplane uses up the majority
of its fuel on take-off and once it's airborne can cruise
for tremendous distances without burning up an excessive
amount of fuel.
I figure I'm capable of three quality "take-offs" per
day. The length of each presentation can vary from 30
minutes to three hours, but it's the take-offs that burn
up the energy. Each time I'm with a new audience I have
to go through a psychological process with them to shift
their thinking to where I need it to be. Also, I need
to raise their energy to a highly receptive level so that
they will absorb all of the information I am bringing
and participate, as necessary, in the program.
Suggestion: Talk with your speakers, ask them what they
feel they're capable of in a day at maximum energy. You
might be able to get them to do more than the optimum
number of presentations in a day, but in doing so you
would be cheating yourself and your audience. After most
of the good energy is burnt up, the speaker will be giving
only token performances for the remaining audiences. Your
audiences deserve more than that and so do your speakers.
It's usually better to assemble your audiences all together
and have your speaker address them as one overall group
rather than breaking them up into sub-groups and repeating
the presentations again and again. The larger the group,
usually the more powerful the impact the speaker can have
on the audience.
What Comes First
. . .
The Speech Or The
Seminar?
If your speaker is doing more than one presentation,
schedule the main event first. In other words, give your
speaker a chance to speak to the largest percentage of
your audience first so as to establish rapport, to psychologically
orient the audience to the speaker's way of thinking and
familiarize the audience with the speaker's material.
Then if you offer a seminar by the same speaker, the audience
will already feel connected to the speaker and will be
able to ask more well-educated questions during the seminar.
This also puts the speaker at ease and allows the speaker
to enter the seminar with a lot more preparation.
It's also important, if you're scheduling some guest
appearances by your speaker, to have the main event before
the guest appearances. In this way everyone gets a sense
of contact with the speaker and they look forward to having
one-to-one access to that speaker during the appearances
later on. Personally, I don't "do cocktail parties" very
well, I prefer to give my presentation to the group first
and then attend the social events. In that way the dialogue
flows naturally from my presentation, instead of centering
around who I am and what I do.
It's also a good idea to require as little as possible
from your speaker prior to the main event. In this way
the speaker is fresh and prepared and able to give you
100 percent rather than a tired version of their usual
100 percent.
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If the Program
is Overtime,
Whose Time Do you
Cut?
Let's say your program starts late, for some of the many
reasons we all encounter in conventions, and you have
on the program a high priced, well-known celebrity who
you booked so that the room would be full of people and
an interesting presentation would be received. Immediately
after the high priced celebrity you have a professional
speaker who was brought in to accomplish a specific objective
through his/her presentation; i.e. opening up the audience
to new ideas, giving them a different point of view, making
them feel special because of their good performance, etc.
If the program is overtime, whose time do you cut? I'd
suggest you cut the celebrity's time.
The reason for this is that the celebrity offers the
most value to you simply by showing up. Their name will
draw people to the event and cause people to enroll, their
presence will fill the room and their presentation will
give the audience a special feeling that you have done
something wonderful for them. If the time they present
is reduced, it does not necessarily diminish their impact
on your audience.
However, if the time allotted to the professional speaker
is reduced, he/she may not be able to still accomplish
the original goal for their presentation. Unlike the celebrity,
their value is not received by who they are or the fact
that they're there, instead the value from a professional
speaker is received from what he/she does and how they
do it.
Get Them Ready
To Hear
Your Speaker
Something that can be done to increase the impact of
your speaker is a "pre-introduction." A pre-introduction
could be one statement or an entire process. It consists
of such things as publishing some articles by the speaker
in your company publications in advance of the meeting.
This begins the orientation process of your audience to
the message of your speaker. You can also begin to incorporate
products, i.e., books, tapes, etc. from your speaker into
your training or company meetings in advance of the convention
so that the people feel a sense of identity with the speaker
and by the time he/she arrives at your convention they
will enjoy celebrity status. This makes the appearance
even more special to those who are attending. Another
method for the pre-introduction would be to distribute
a tape recording or a copy of the book written by the
speaker in advance of the meeting. This allows the speaker
to streamline his/her presentation to get directly to
how the ideas he/she will present will impact the people
in the audience.
Why Not Get Full
Dollars Worth?
It seems a real shame to spend all the time that's necessary
to orient a speaker to your organization, familiarize
them with your products and services, introduce them to
your people, educate them about the business you're in,
and then have them leave immediately after their presentation
never to be seen again by your group.
If your speaker truly is a valuable resource and you've
gone to all this trouble to get him/her ready to do a
proper job for you, then perhaps there are several ways
to utilize the speaker's resources on the day of their
appearance. In many cases, the increase in costs will
be so small that it will cost significantly less than
bringing in another speaker even at a lower fee. Here
is what we do: When I'm booked for a keynote presentation,
I immediately start reviewing the convention agenda with
the meeting planner in order to determine if there might
be workshops, seminars, or breakout sessions which I might
be able to conduct. If we can schedule the seminar after
the keynote speech the chances are good that the seminar
will be full and the people will be eager to attend.
In addition to that, while I'm on site I can meet with
a specially selected group for a specific purpose. For
example, I can meet with the top salespeople to help them
refine their skills even further, or I might even meet
with some of the salespeople or managers who are having
problems to help them solve some of the problems and overcome
their challenges. All of this without my client scheduling
any extra travel or incurring any extra expenses. Any
time you hire a speaker, you deserve to get a great deal
of value from that person. These ideas should help you
work with your speakers in such a way that they have the
maximum possible impact on your audience and provide the
greatest possible service to your organization.
Have a great meeting!
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