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JoAnna
Brandi & Company
7491 N. Federal Hwy, C-5 #304, Boca Raton, FL 33487
Phone: 561-279-0027 - Fax: 561-279-9400
E-mail: joanna@customerretention.com
Web site: www.customerretention.com
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| JoAnna
Brandi |
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Motivational
Speaker, Author, Consultant, Meetings Facilitator
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| Description |
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JoAnna
Brandi – known as the “Customer Care Lady” is
a passionate, high energy speaker who delights
her audiences while teaching the “emotional
bridge” between customer satisfaction and customer
loyalty – customer caring. She is author of
"Winning at Customer Retention, 101 Ways to
Keep 'em Happy, Keep 'em Loyal, and Keep 'em
Coming Back," "Building Customer Loyalty- 21
Essential Elements in Action" and now “54 Ways
to Stay Positive in a Changing, Challenging
and Sometimes Negative World" |
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Presentation
at client site selection |
| Topics |
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Building
Customer Loyalty
39
Ways to Keep ‘em Happy
Dare
to Care
Winning
Customer Loyalty on the Internet
Simple
Choices: Keeping Positive in changing,
challenging and sometimes negative world.
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