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JoAnna Brandi & Company
7491 N. Federal Hwy, C-5 #304, Boca Raton, FL 33487
Phone: 561-279-0027 - Fax: 561-279-9400
E-mail: joanna@customerretention.com
Web site: www.customerretention.com
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JoAnna Brandi Motivational Speaker, Author, Consultant, Meetings Facilitator
Description JoAnna Brandi – known as the “Customer Care Lady” is a passionate, high energy speaker who delights her audiences while teaching the “emotional bridge” between customer satisfaction and customer loyalty – customer caring. She is author of "Winning at Customer Retention, 101 Ways to Keep 'em Happy, Keep 'em Loyal, and Keep 'em Coming Back," "Building Customer Loyalty- 21 Essential Elements in Action" and now “54 Ways to Stay Positive in a Changing, Challenging and Sometimes Negative World"
Location Presentation at client site selection
Topics

Building Customer Loyalty
39 Ways to Keep ‘em Happy
Dare to Care
Winning Customer Loyalty on the Internet
Simple Choices: Keeping Positive in changing, challenging and sometimes negative world.

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